Updated: December 18, 2005
Diamonds.com LLC is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site WWW.DIAMONDS.COM. Because this Web site wants to demonstrate its commitment to our users' privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
- What personally identifiable information Diamonds.com collects.
- What personally identifiable information third parties collect through the Web site.
- What organization collects the information.
- How Diamonds.com uses the information.
- With whom Diamonds.com may share user information.
- What choices are available to users regarding collection, use and distribution of the information.
- What types of security procedures are in place to protect the loss, misuse or alteration of information under Diamonds.com control.
- How users can correct any inaccuracies in the information.
If users have questions or concerns regarding this statement, they should first contact Diamonds.com via email, policies@diamonds.com or If they do not receive acknowledgment of their inquiry or their inquiry is not satisfactorily addressed, they should then contact TRUSTe through the TRUSTe Watchdog Dispute Resolution Process. TRUSTe will serve as a liaison with the Web site to resolve users concerns.
Information Collection and Use
Information Collection Diamonds.com LLC is the sole owner of the information collected on Diamonds.com. Diamonds.com LLC collects information from our users from various points on our Web site.
Registration When making a special request for information from our site a user must first submit a registration form. During registration a user gives contact information such as name, address phone numbers and email address. We use this information to contact the user regarding the requested information. All informational is optional. If either a valid email address or phone number is not included Diamonds.com will not respond.
Order We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the client.
Information Use
Personal customer information is confidential and will not be disclosed to any non-related third parties. Diamonds.com does not sell mailing lists and will not disclose your name, email address, or any other information about you to any non-related third parties. The information we collect is used solely for the purposes of preparing, processing and completion of orders.
Sharing
Legal Disclaimer Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Third Party Intermediaries We use outside shipping companies to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Business Transitions In the event Diamonds.com LLC goes through a business transition, such as a merger, being acquired by another company, personal information would probably be part of the assets transferred. Users will be notified via email when possible or through a posting on our Web site al least 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.
Profile
We store information that we collect through cookies and log files to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to improve the viewing experience of the site for the user. We do not share your profile with other third parties.
Cookies
Diamonds.com uses cookies to enhance your browsing experience. Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to remember various aspects of your visit. This information is used by Diamonds.com to guarantee a consistent and uninterrupted experience. Cookies will allow you to revisit without losing many of your settings. We do not use cookies to save personal information for outside uses. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file that remains stored on the user's hard drive. Persistent cookies can be removed by following your specific Internet browser instructions. By setting a cookie on our site, users would not have to log in a password in order to view contents from a previously stored shopping cart or wish list. This will save our viewers valuable time during the shopping experience. If users reject the cookie, they may still retain this information by choosing to provide a viewer defined username and password.